Message Displayed:
“The SKU data provided is different from what’s already in the Amazon catalog.”
This error indicates that the barcode (GTIN) you entered is already linked to an existing product listing in Amazon’s catalog.
Why This Happens
- You Previously Created a Listing:
- If you’ve already used this GTIN to list another product, double-check your barcode assignments to ensure that each barcode is assigned to only one product.
- Keep in mind that every product variation (size, color, weight, design, etc.) requires a unique GTIN.
- Third-Party Misuse:
- If you are certain this GTIN hasn’t been used for any of your products, it’s possible a third party is improperly using your barcode. Unfortunately, some sellers use GTINs they do not legally own, creating duplication issues.
How We Can Help
If a third party is using your barcode, we can assist you in resolving the issue with Amazon. We will investigate and, if necessary, provide replacement GTINs to ensure your product listing proceeds without further complications.
To begin the process, please email us at contact@barcodesavers.sg with the following details:
- Your order number with Barcode Savers Singapore
- The email address and name used during your purchase.
- The manufacturer/brand name entered in the Amazon listing.
- Screenshots of the Amazon error message.
Important Information
Our Barcodes Are Unique and Unused
We guarantee that the barcodes we provide have never been assigned to any product. Unlike some resellers, we do not recycle or invent barcodes, ensuring all codes are legitimate and globally unique.
Amazon’s Handling of Illegal Barcodes
If Amazon identifies a product using an illegitimate barcode, the seller responsible may face account suspension. However, Amazon does not remove the listing from its database, which can cause ongoing issues for legitimate barcode holders attempting to use the same GTIN.
Retail and Other Platforms
Duplication issues on Amazon are rare and are typically confined to their platform. It is highly unlikely that you will encounter the same problem in retail stores or other marketplaces.
Next Steps
If you experience this error:
- Double-check your barcode assignments to avoid duplication.
- If a third party is misusing your barcode, contact us to resolve the issue efficiently.
We are here to support you and ensure your experience with Amazon and other platforms is as smooth as possible.